Job Details

Greet guests warmly and professionally upon arrival. Perform check-in and check-out procedures accurately and efficiently. Address guest questions, requests, and concerns promptly and courteously. Resolve guest issues or escalate concerns as appropriate to management. Provide information on property amenities, services, and local attractions. Manage reservations, room assignments, and rate changes using the property management system (PMS)Process payments, room charges, and refunds accurately. Maintain accurate guest records and ensure data confidentiality. Coordinate with housekeeping, maintenance, and other departments to meet guest need. Adhere to company policies, procedures, and brand standards. Follow safety, security, and emergency protocols. Maintain a clean, organized, and professional front desk area. What we are looking for? High school diploma or equivalent. Strong customer service and communication skills. Basic computer proficiency and ability to learn PMS systems. Abilit...Front Desk, Clerk, Retail, Hotel