Job Details

HS Information Technology Technician II, Flagstaff

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Overview

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In accordance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job Details

$24.99hr, 40 hrs/wk, 52 wks/yr

Responsibilities

• Assist staff with addressing and resolving computer issues to ensure effective and efficient computer services that support operations and activities.
• Perform routine diagnostics and light maintenance on computers, including formatting hard drives, performing system backups, and using utility programs to analyze hardware/software problems to ensure optimal system performance.
• Research, recommend, and plan network infrastructure. Perform network wiring. Install, configure, and monitor all network equipment, including modems, routers, switches, wireless access points, VOIP phones, network storage devices, and surveillance cameras; maintain a wide area network for multiple sites within the NACOG service region.
• Test computer peripherals, hardware, and software to ensure smooth operation of computer systems.
• Install hardware, software, and device drivers on standalone computers as needed.
• Provide computer training to staff on the proper use of equipment and software to keep staff updated on technology and ensure effective operation of computer equipment.
• Provide technical assistance for mobile communications to ensure high quality communication systems.
• Conduct research and assist with evaluating and purchasing computer hardware and software to present options that meet needs.
• Assist in evaluating, planning, developing, implementing, and monitoring procedures to ensure high quality computer services.
• Set up, operate, maintain, and repair equipment used for meetings, trainings, and other live events (including microphones, video recorders, projectors, lighting, and sound equipment) to ensure smooth operation during program events within budget considerations.
• Design, develop, and generate various reports with accurate information to support budget expenditures.
• May have supervisory duties.

Other related duties as assigned.

Education and/or Experience

Associates degree from an accredited college or university in computer information systems, computer science, or related field; and two years experience in computer hardware and network systems; OR an equivalent combination of education, training, and experience demonstrating the ability to perform the duties of the position.

Conditions of Employment

• Criminal Background Check
• Fingerprint Clearance Card, Level I
• Motor Vehicle Report (annually)

Certificates & Licenses

• A+ Certification PC Technology (ability to obtain within one year of employment)
• Network+ Certification (ability to obtain within two years of employment)

Technical Competencies

• Hardware installation, maintenance, and repair
• Information technology principles
• Software evaluation
• Computer system back-up and security

General Competencies

• Analytical thinking
• Problem solving
• Communication (written and verbal)
• Cultural competence
• Mentoring/training competence
• Office competence
• Organizational management

Travel Required

Less than 5%, Less than 25%, Less than 50%, Less than 75%, 100% see posting for specifics.

Physical Requirements & Work Environment

Physical Activity: Frequent standing, sitting, finger use, talking, listening, and repetitive motion. Occasional walking, climbing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, and grasping.

Physical exertion: Sedentary to light; up to 20 pounds of force occasionally and up to 10 pounds of force frequently.

Visual requirements: Close visual acuity for compiling and analyzing data, viewing a computer screen, and reading.

Working conditions: Not substantially exposed to adverse environmental conditions.

NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Director at 928-###-#### or ...@nacog.org.

Benefits include: Arizona State Retirement (ASRS), employer paid employee health, dental, vision; paid vacation, paid sick leave, and holiday pay.

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Non-profit Organization Management