[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at McGraw Hill, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and solutions to customer issues; Assist customers with navigating our online platform; Update customer records and document all interactions; Troubleshoot technical issues and escalate to appropriate teams when necessary...Hiring Immediately >>