Job Details

The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other referral/scheduling activities in the encounter, schedule book, and patient chart. Demonstrates customer-centric focus in all interactions with internal and external customers as well as an understanding of and ability to achieve acceptable performance standards as defined by Integrated Patient Scheduling Management. The primary location of this position is hybrid (remote and on site as needed). Responsibilities Patient Registration and Scheduling - Demonstrates ability to navigate web-based products or system applications required for registrat...Patient, Scheduling, Representative, Data Entry, Insurance, Medical