Job Details

POSITION SUMMARY

The Executive Vice President of Revenue Operations is responsible for overseeing the development of client services deliverables across a variety of verticals within the company. This individual will execute the strategy of our client services teams and lead a team of data-driven performers to grow our client s businesses from a marketing, people operations, and financial perspective. Initially, this role will be responsible for the growth and scaling of our Marketing Services team, and overtime assume responsibility for the strategic growth of our Recruitment & Financial services departments.

ABOUT CARDONE VENTURES

Our mission is to help business owners achieve their personal, professional, and goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented. This company operates nationally and is growing by the day.

OBJECTIVES

• Develop and execute a comprehensive strategy aligned with the company's objective of scaling up our client services departments (Marketing, Recruitment, & Finance)
• Collaborate with other executives to align client service initiatives with broader company strategies.
• Develop and implement client service strategies that support their growth needs and targets
• Lead, mentor, and develop the services team to enhance their skills and performance
• Work closely with the client operations and marketing teams to support client acquisition and retention efforts
• Test, report, optimize and analyze services performance to identify key levers and opportunities for improvements
• Develop and implement client marketing & sales plans to maximize team capacity, return on investment and client satisfaction to drive retention
• Develop and manage dashboards and reporting tools to track metrics and support data-driven decision-making
• Continuously evaluate and optimize sales and marketing processes to improve efficiency, reduce costs, and enhance customer experiences
• Develop and grow our client servicing departments, implementing scalable processes and optimizing team structure for maximum efficiency
• Conduct WE Leadership responsibilities including managing time off, conducting bi-weekly 1:1s, documenting disciplinary issues, managing incentive compensation payout, and conducting performance reviews

COMPETENCIES

• Strong levels of business and financial acumen in order to operationalize and scale a client-facing department
• Strong analytical skills and data-driven mindset, with the ability to translate insights into actionable strategies
• Proven experience in marketing and sales strategy development, with a strong foundation for driving revenue growth
• Proven track record of managing large teams and driving client satisfaction and retention
• Understanding of sales, marketing and business operations/automation
• Demonstrated analytical, problem solving and decision-making abilities
• Ability to craft a value proposition to clients for the client services and how they can drive their growth
• Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment.
• Strong skills in developing and growing a department, including the implementation of scalable processes and optimizing team structure

EDUCATION AND EXPERIENCE

• 10+ years of experience in marketing, sales, or revenue operations roles, preferably within a consulting or professional services environment
• At least 5-7 years of experience in a senior leadership position with a proven track record of driving revenue growth and operational efficiency

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @cardoneventures.com. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.